Showing posts with label tech support. Show all posts
Showing posts with label tech support. Show all posts

Monday, July 12, 2010

My True Calling

Good day, friends and foes,

I've forged a new identity and have another great idea of how to make my life worthwhile. Read on and tell me what you think. On Saturday our WiFi wasn't working, so I called the Century Tel 800 number. I had a 30 minute conversation with the nicest young man. He patiently asked me the standard questions..What operating system do you have? (I don't know. How do I find that out?)..Well, how old is your computer? (Not sure. How do I find that out? I think my third child was in grade school when we got it. Give me a minute...)What search engine are you trying to get onto? (I don't know. All of them. Any of them. Just get me to my e-mail.)..Did you unplug the ethernet cord? (What color did you say that was? I think it's unplugged. I unplugged something.) Which lights are flashing? (Just a minute. Let me get my glasses.) Did you type in the codes I gave you? (Oops. I accidentally pushed "enter"; could you give me those 20 digits/letter again?). What's happening on the router? (Which one did you say was the router?) Luckily, I get a different guy every time I call. I worry that the techies might save my number (they would know how to do that, you know) and publish a "phone number hit list" of customers they want to off. I'm afraid I would be near the top of the list. That's why, despite many requests, I never give out my phone number to young men in bars. You just never know... On the other hand, I think I could make big money as a techie tester. I could hire myself out to large corporations to test the mettle of their tech support. If they could make it through a 30 minute conversation with me without heading for the nearest bridge afterward or reaching for a bottle of whiskey under the desk, they would be up to the job...

Tormenting techies,
I remain
Tizzie/Tiz/Tizmom/Mom/Liz/Elizabeth